Juridiskt
Last updated: 17 July 2026
QRHero.com and the QR Hero service (the “Service”) are provided by Etcetera Digital LLC, a limited liability company registered in Wyoming, USA, with its registered address at 30 N Gould St., Suite 2413, Sheridan, WY 82801, USA (“QR Hero”, “we”, “us”, “our”).
These Terms of Service (the “Terms”) govern your access to and use of the Service, including the qrhero.com website, the QR Hero dashboard, our redirect and short-link infrastructure, our API and MCP endpoints, and any related applications. By creating an account or using the Service, you agree to these Terms, our Privacy Policy, our Cookie Policy, and our Acceptable Use Policy.
If you use the Service on behalf of a company or other organization, you confirm that you are authorized to bind that organization, and “you” refers to that organization.
QR Hero lets you create dynamic QR codes and short links that remain editable after printing, together with related products such as vCards, Wi-Fi codes, menus, link pages, product feeds, location and event codes, scan analytics, scheduling and A/B testing, scan-routing rules, and custom domains. Features, quotas, and limits depend on the plan you choose, as described on our Pricing page.
We continually develop the Service and may add, change, or remove features. Where a change materially reduces the core functionality of your paid plan, we will notify you in advance where reasonably practicable.
You must be at least 18 years old and legally capable of entering into a contract to use the Service.
You agree to provide accurate registration and billing information and to keep it up to date. You are responsible for keeping your login credentials secure and for all activity under your account and under any organizations you administer. Notify us promptly at support@qrhero.com if you suspect unauthorized use of your account.
Paid plans are billed in advance on a monthly or annual basis. Prices, included quotas, and overage options are shown on the Pricing page and at checkout. Where usage exceeds your plan’s included quotas, the overage mode configured on your account applies (for example a hard stop, an automatic upgrade, or pay-per-use funded by your prepaid credit wallet).
Taxes (such as VAT or sales tax) are applied as required by law. If you provide a valid VAT identification number, reverse-charge rules may apply.
Cancellation, withdrawal rights, and refunds are governed by our Refund and Cancellation Policy, which forms part of these Terms.
We may change our prices. Price changes take effect at the start of your next billing period, and we will notify you in advance.
Your use of the Service must comply with our Acceptable Use Policy. In short: no malware, phishing, illegal content, deceptive redirects, or impersonation. We may scan destination URLs for malware and phishing and may disable codes, links, or accounts that violate the policy, without notice where necessary to protect scanners, other customers, or the integrity of the Service.
You retain ownership of the content you upload or enter into the Service (for example menus, vCard details, images, link destinations, and landing page content, together “Customer Content”). You grant us a worldwide, non-exclusive license to host, store, reproduce, and display Customer Content solely as needed to provide the Service.
You are responsible for ensuring that your Customer Content, and your use of the Service (including any tracking pixels or data collection you enable), complies with applicable law and does not infringe third-party rights.
Where we process personal data on your behalf - such as scan data relating to the people who scan your codes - our Data Processing Agreement applies.
If you connect your own domain, you confirm that you control it and are entitled to use it. You remain responsible for its DNS configuration and its registration. We provision SSL certificates for connected domains through our infrastructure partners. Codes served on your domain remain subject to these Terms and the Acceptable Use Policy.
Plans that include API or MCP access allow programmatic use of the Service subject to the published rate limits and documentation at docs.qrhero.com. API credentials are confidential; do not share them. We may throttle or suspend API access that degrades the Service for others or breaches these Terms.
Some features use third-party AI models to generate or adapt content. AI output can be inaccurate; review it before relying on it or publishing it. Where you bring your own AI provider keys, your relationship with that provider is governed by their terms, and you are responsible for the associated fees.
The Service, including its software, design, and branding, is owned by Etcetera Digital LLC or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You may not copy, modify, reverse engineer, or resell the Service except as permitted by law.
QR codes you generate are yours to use, including commercially, on the products and materials you produce.
We aim for high availability of the redirect and rendering services but do not guarantee uninterrupted operation. Planned maintenance will be communicated where practicable. Support is provided via support@qrhero.com; response targets may depend on your plan.
The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free or uninterrupted, or that scan analytics will be complete or accurate in all environments.
Nothing in these Terms excludes warranties or guarantees that cannot be excluded under the law that applies to you, including mandatory consumer protection law in your country of residence.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total aggregate liability arising out of or relating to the Service is limited to the fees you paid to us in the twelve (12) months preceding the event giving rise to the claim.
These limitations do not apply to liability that cannot be limited by law, such as liability for willful misconduct, gross negligence, or death or personal injury caused by negligence, or to your payment obligations.
If you are a business, you will indemnify and hold us harmless from third-party claims arising out of your Customer Content, your breach of these Terms, or your violation of applicable law, including reasonable legal fees.
You may cancel your subscription at any time from your account settings; the effect of cancellation on billing is described in the Refund and Cancellation Policy.
We may suspend or terminate your access if you materially breach these Terms (including the Acceptable Use Policy), if required by law, or if you fail to pay amounts due after reminder. Where reasonably possible we will give you notice and an opportunity to remedy the breach first.
Upon termination, your codes and short links stop resolving. You can export your data (including scan data in CSV/JSON) before closure; after account deletion, data is removed in accordance with our Privacy Policy retention terms.
We may update these Terms from time to time. For material changes we will notify you (for example by email or an in-app notice) at least 14 days before they take effect. If you do not agree to the updated Terms, you may cancel before they take effect; continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of the State of Wyoming, USA, excluding its conflict-of-law rules. The state and federal courts located in Wyoming have exclusive jurisdiction, and each party consents to their jurisdiction, except as stated below.
If you are a consumer in the European Union, the United Kingdom, or another jurisdiction whose laws grant you non-waivable rights, nothing in these Terms deprives you of the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of that country. EU consumers may also use the European Commission’s online dispute resolution platform.
If any provision of these Terms is found unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the policies they reference, are the entire agreement between you and us regarding the Service.
Etcetera Digital LLC 30 N Gould St., Suite 2413 Sheridan, WY 82801, USA
General and legal inquiries: hello@qrhero.com Support: support@qrhero.com Partnerships: partners@qrhero.com Privacy: privacy@qrhero.com